About Commerce

Who we are
The NSW Department of Commerce (Commerce) is a service provider and regulator dedicated to delivering better services to our clients, customers and community and contributing to a prosperous NSW.

Our goals
Commerce has five major goals aligned to the NSW Government's State Plan priorities:
1. Maximise value for government agencies in delivering services to clients, customers and the community
2. Simplify processes for dealing with government
3. Promote a fair marketplace for consumers and traders
4. Promote fair and productive workplaces
5. Contribute to a credible, efficient and effective organisation.

Goal 1 Maximise value for government agencies in delivering services to clients, customers and the community

Contributes to State Plan activities of: §         Growing Prosperity across NSW §         Environment for Living §         Delivering Better Services We achieve this goal by: §         helping to plan, design and deliver public infrastructure, including information and communications technology §         being a centre of excellence in procurement and providing government with support to undertake successful procurement and manage supply chains §         helping to mitigate the consequences of natural disasters and possible terrorism  §         providing office and corporate services to government.

Goal 2 Simplify processes for dealing with government

Contributes to State Plan activities of: §         Delivering Better Services §         Growing Prosperity across NSW We achieve this goal by: §         developing, using and promoting best practice methods and tools to help government successfully procure goods and services and public infrastructure, and manage supply chains §         developing appropriate Fair Trading and Industrial Relations regulations and services.

Goal 3 Promote a fair marketplace for consumers and traders

Contributes to State Plan activities of: §         Rights, Respect and Responsibility §         Growing Prosperity across NSW §         Delivering Better Services We achieve this goal by: §         setting ground rules for interactions between consumers and traders in NSW §         informing the community of rights, obligations and good practice §         mediating consumer complaints and enforcing compliance through investigation, prosecution, civil proceedings and other disciplinary action.

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Goal 4
Promote fair and productive workplaces
 
This contributes to the State Plan activities of:
§         Rights, Respect and Responsibility
§         Growing Prosperity across NSW
§         Delivering Better Services
We achieve this goal by:
§         setting a best practice framework for interactions between employers and employees in many NSW workplaces
§         informing employers and employees of rights, obligations and good practice
§         enforcing compliance through investigation, prosecution and other disciplinary action.
 

Goal 5 Contribute to a credible efficient and effective organisation

This contributes to the State Plan activities of: §         Environment for Living §         Fairness and Opportunity §         Delivering Better Services We achieve this goal by: §         establishing a framework for how we operate internally to achieve our goals §         setting priorities for shared corporate services across Commerce to ensure they support the activities of our business units.

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Page last updated on: Thursday, 10 January 2008